Refund Policy

At CJ's Kitchen, customer satisfaction is our top priority, and we stand behind the quality of our dishes. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure a positive dining experience.

Eligibility:
To be eligible for a refund, you must present a valid proof of purchase, such as a receipt or order confirmation, for the specific item you wish to return.
Refund requests must be made within 24 hours of the original purchase.
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Quality Guarantee:
We take pride in using only the freshest and highest quality ingredients in all of our dishes.
If you believe that the meal you received did not meet our standards of using locally sourced, hormone-free meats, and fresh, in-season fruits and vegetables, please contact our team, and we will be happy to address your concerns.
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Process for Refunds:
To initiate a refund request, don't hesitate to get in touch with our customer support team at contact@cjs-kitchen.
Our team will review your request and may require additional information to understand the nature of the concern.
If your refund request is approved, we will process the refund to your original payment method within 72 hours of approval.
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Exclusions:
We cannot offer refunds for items that have been consumed or partially consumed.
Refunds will not be issued for circumstances beyond our control, such as adverse weather conditions or delays in service.
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Contact Us:
If you have any questions or concerns regarding our refund policy, please don't hesitate to get in touch with us at contact@cjs-kitchen. Our team will be more than happy to assist you.
Thank you for choosing CJ's Kitchen for your culinary experience.
We look forward to serving you with our delicious and authentic Caribbean flavors at our food truck in McKinney, Texas. Your satisfaction is what drives us to continually provide healthy and satisfying meals to our valued customers.